A g e n t i c A I f o r t h e A u t o m o t i v e I n d u s t r y

Let Toma agents handle your online leads and customers, while your team converts them in the store.

Protect your revenue

Inbound automation

Our AI handles every inbound request with real-time responses, booking appointments, qualifying leads, and routing complex inquiries to your team.

Service scheduling

Never miss a call or service revenue opportunity again. Let Toma schedule appointments directly into your service scheduler and DMS.

Full-store receptionist

Let Toma be the front line of your dealership. Schedule appointments, answer regular inquiries, and transfer to the right team or person on autopilot.

Automated reminders

Reduce no-shows and keep your bays full with automated texts and calls that remind customers of upcoming appointments, all without lifting a finger.

Dropped call SMS

When someone hangs up or loses connection, Toma instantly follows up with a text so every missed call turns into a second chance to book or help.

My experience with Toma has been 10 out of 10. It saves 43 hours of our advisors’ time each month so we can focus on in-person customers and drive revenue. It’s almost like we added another member to our team.

Eric Stockton Service Manager, Boulder Nissan

Features that protect the customer experience

Toma's top priority is to build an AI experience that resolves customer inquiries efficiently by either automating their request or escalating to the right team member immediately.

Transfer triggers

Toma knows when a call needs a human touch, transferring customers to the right advisor the moment a situation requires it.

Transfer clawback

If a transferred call goes unanswered, Toma automatically steps back in to keep the customer engaged, offering help, collecting details, or routing to another advisor so no opportunity is lost.

A better way to manage relationships

Unify customer interaction

See every call, text, and message in one place. Toma brings all customer conversations together so your team can respond faster and stay aligned.

Act fast and stay organized

Toma automatically assigns follow-ups, flags urgent requests, and keeps your staff on top of every customer inquiry without juggling multiple systems.

Complete visibility

Track every interaction from start to finish. With full transcripts, sentiment, and outcomes in one dashboard, your team always knows what’s been handled, and what still needs attention.

Inbox gives my team a simple way to see who needs attention right now. AI handles the routine, and when a customer needs a human, we jump in instantly with the full context.

Chris Murphy General Manager, Volkswagen of Oakland

How leading dealerships run on Toma

$3 Mil service revenue generated

56 Hrs of time saved per week

Everything goes through Toma, and ultimately we found that to be the best customer experience.

Ken Harvey Managing Partner, Harvey Auto Group

9k appointments booked

40% BDC workload reduction

$30k additional revenue

30 Hrs saved per week

180 additional appointments

43 Hrs saved per week

The ART of AI

How Toma approaches building and deploying AI agents personalized to each dealership to protect their revenue and customer experience

"After turning Toma on and listening to the first few recordings, it felt like we had another member of the team on the phone."

Joe King Service Director, Hyundai of St. Augustine

Updates and insights on dealership AI

Toma IQ: The AI that actually learns how your dealership operates

SOC 2 Type II compliance and what it means for your dealership

AI Agent vs BDC Best Tools for Dealerships?

“My time with Toma has been a perfect 10. It saves us so much time across the board.”

"Toma has been a game changer."

“Phones blow up during recall events or vacation seasons. With Toma, we don’t even feel it anymore.”

"Toma keeps my service advisors off the phone and focused on customers in-store."

"The team at Toma has made adopting AI at my dealership easy."

"After turning Toma on and listening to the first few recordings, it felt like we have another member of the team on the phone."

See Toma in action

Experience how Toma can scale your dealership’s operations with a thoughtful AI deployment.